Frequently Asked Questions

Custom and personalized orders

My commissions are typically open. I can accept custom orders for items you see in my shop, and occasionally I accept custom orders for items outside my standard inventory. Please contact me if you are interested in a custom digital design, custom knit or crochet item, or a custom journal!

Many items can be personalized, and I am happy to do so if it is within my realm of capabilities. Just ask!

Care instructions

Most knit and crochet items from my shop will be recommended to spot wash and lay flat to dry. If an item can be machine washed and dried, it will say so in the listing as well as on the care instructions tag when you receive your item.

What kind of paper do you recommend for printing?

Heavyweight, matte photo paper or smooth card stock works great for all of my printables. You can find quality paper at office supply stores and big box stores like Target. If you prefer a semi-gloss or glossy look, glossy photo paper will work well with my photographic printables.

👉 Be sure to disable automatic color correction in your print settings. If you're using a professional print service, please instruct them not to apply color correction.

Where can I download my purchased files?

Where can I download my purchased files?
Instant delivery! Your purchased files are available automatically once payment has cleared at http://www.etsy.com/your/purchases. If you need another size or are having issues downloading, please send me a convo and I'll help ASAP.

If you checked out as a guest, you'll receive an automated email from Etsy containing your download links. Please check your spam/junk folder if you can't find this email - and please send me a conv if you're still unable to locate it 💕

👉 Please note that the Etsy app on your mobile or tablet devices does not allow download functionality. You can still download your files to your device, though, by opening up your Etsy account in your device's internet BROWSER and nav

How do I print at Staples stores? (U.S. and Canada customers)

At Staples, you can get very inexpensive same day prints if ordering before 2 PM (with a small rush fee). For 4x6, 5x7 or 8x10 prints, select their "copy and print services - color" option. Select the 110lb. white cover/card stock option for best results.

To print larger sizes, select the Same Day poster option. Their available sizes are rather limited - 12x18", 18x24" and 24x36". What's nice is that you have some paper options - I recommend going with their super heavyweight 140 lb. matte finish option, or the semi-gloss 140 lb. medium sheen option.

How do I print at FedEx Kinko's stores? (U.S. and Canada customers)

To print 8x10 files at FedEx Kinko's, upload your file using the utility on their website. Once uploaded, you may receive a message stating "this file contains a non-standard print size," so you'll want to click the "review options" button. Select "Letter - 8.5x11" for your print size. This will enlarge the 8x10 image slightly since FedEx automatically scales to fill the page. Then, continue on to your print options. The only thing you have to do here is select your paper. Under "Paper Selection," choose "Card and Cover Stocks" and then "Ultra Bright White (Card)" for best results.

To print 11x14" files, select "Tabloid - 11x17" for the print size and 80lb. laser for the paper selection.

Poster sizes are 16x20, 18x24, 22x28 & 24x36.

How do I print at Walgreen's stores? (U.S. customers)

Walgreens is a great location for same-day pickup of prints/posters in 11x14, 12x18, 16x20, 20x30 and 24x36 sizes. Their paper texture for posters is a nice satin - not quite matte, but not slippery smooth/gloss either. Walgreens often has coupons for photo printing, so check the site before purchasing online.

How do I print at Costco?

The two main things to remember with Costco photo printing is 1.) Select "lustre" INSTEAD of "glossy" for paper texture, and 2.) Do NOT check the "autocorrect" box when presented. The autocorrect option must remain OFF for the best results.

Where else can I print my files? Can I print on canvas?

You're welcome to print your files at any service of your choice! Any photo printing service will work - all of my files are RGB high-resolution files, just like the photos on your phone or camera. :) One of the great things about purchasing printables is that you can print on any material you choose, such as matte or glossy paper, card stock, canvas, wood, metal, etc.